We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Why Do My Eyes Water When My Dog Breathes On Me?

Do you know how many teeth there are in your dog’s mouth? More than there are in our mouths. Can you imagine how hard it would be to get close to someone if we had 42 unbrushed teeth in our mouths? Humans have 32 teeth in their mouths and brush their teeth regularly. Dogs have ten more teeth in their mouths and getting a toothbrush in there can be a real challenge. No wonder my eyes water when I get down and lay with my dog on the ground.

Brushing your pet’s teeth can help slow the buildup of tartar. We sell two sizes of toothbrushes and also a handy finger brush for smaller mouths. Pet toothpaste comes in a few tasty (for them) flavours – chicken, seafood or malt. If you are uncertain on how to brush your pet’s teeth, your veterinarian or veterinary technician can show you the proper way. There are also a few good YouTube tutorials available.

Every day, plaque builds up on our dog’s teeth, and eventually, plaque hardens into tartar which is difficult to remove from their teeth. Tartar can cause periodontal disease. A buildup of bacteria or an infection in your dog’s mouth may be the cause of their bad breath. Are you able to flip your pet lip and see what may be going on?

Other signs of periodontal disease to be aware of are excessive drooling, when eating your pet drops food from their mouth, or not wanting to eat hard kibble. If your dog has any of these symptoms, we recommended giving us a call at 250.743.3223 to book an appointment with your veterinarian so they can assess your pet’s mouth. A dental estimate can be created to plan your finances, and your pet can be scheduled for the appropriate dental work.

We all try our best to make new year’s resolutions at the beginning of each year. Our resolution for this year is to resolve the smell looming from our dog’s mouth (or your cat’s mouth). Come in and pick up a pet toothbrush and toothpaste today. There are ways to help this concern with our furry friends, but we do not recommend breath mints.

Written by: Meghan Seal, Inventory Specialist/Senior Receptionist



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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 30, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250-743-3223. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock on our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations as long as we have the staff available to maintain the standard practice protocols. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours:
Monday to Saturday: 9:00 am - 5:00 pm

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Mill Bay Veterinary Hospital