Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Important Notice for our After Hours/On Call Service
For small animal emergencies when our hospital is closed, please contact your nearest emergency facility:
Nanaimo | Central Island Veterinary Emergency Hospital - 250.933.0913
Langford | WAVES Vet Hospital - 778.432.4322
Victoria | Central Victoria Vet Hospital - 250.475.2495
Welcome to Mill Bay Veterinary Hospital in Mill Bay, British Columbia
We are a mixed animal practice located in the Cowichan Valley. Our veterinarians and staff are dedicated to delivering the best possible healthcare to the pets and livestock of our community. We strive to provide the most up to date treatment and information regarding every one of our patients and to ensure our best service is given to every client, in a friendly and positive practice environment.
Please call 250.743.3223 to book an appointment for your pet today!
We have all been to that tiny convenience store, paying an outrageous amount for a bag of marshmallows while camping because that is the one thing you forgot, and well, camping isn't complete without making smores. It is a bit more difficult when we forget something our pet needs.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday to Saturday: 9:00 am - 5:00 pm
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Mill Bay Veterinary Hospital
