We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Three Ways to Keep Your Pet’s Teeth Healthy

I know blogs are great for making things sound simple and using layman’s terms when discussing complicated subjects. The contents of today’s blog are that simple: Three ways to keep your fur child’s teeth healthy!

Let’s begin by discussing a kibble that can help keep their teeth clean.

1. Feeding your dog a dental diet (or your cat a dental diet) can help prevent the build-up of tartar and plaque. The kibble sizes of these diets are larger to help scrape the teeth. Once your dog or cat is fully grown and no longer needing puppy or kitten food, check out what different dental diets are available at your veterinarian and what might work for your pet. At our hospital, we carry a few different brands of dental diets to satisfy your pet.

2. Brush your pet’s teeth! There are little (or big!) toothbrushes available along with toothpaste formulated for pets. Maybe your cat would like seafood toothpaste? It is possible, especially if you begin when your pet is still young. Getting them comfortable with this procedure when they are a puppy or kitten will keep this routine simple for you and your family members. Schedule an appointment to have one of our technicians show you how to brush your pet’s teeth.

3. Yearly visits with your veterinarian to do a full examination of your pet’s mouth. If the veterinarian sees that there might be oral concerns, an estimate can be created, and your pet can be scheduled in for a dental prophy. A dental prophy is cleaning for your pet’s teeth that are performed under anesthetic, using the same types of cleaning instruments used at your dentist. A dental is a day procedure at Mill Bay Veterinary Hospital. Contact us today!

Written by: Meghan Seal, Inventory Specialist/Senior Receptionist



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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Monday, May 25, 2020

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250-743-3223. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock on our door to let us know you have arrived and then return to your vehicle.

2. We can now see all cases by appointment only.

3. We are still OPEN with the following hours:
Monday to Saturday: 9:00 am - 5:00 pm

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Mill Bay Veterinary Hospital