We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


What Happens When Your Pet’s Poop Turns Loose

Watch out! He’s going to blow! Sometimes our dogs and cats can have diarrhea, and it is just as unpleasant for them as it is for us.

Have you ever wondered what happens when you take your dog to the veterinarian and hand over a little baggie of runny poop for a Dog Fecal Exam?

Well, first of all, the treatment staff take out their handy dandy clothes pins and apply them to their noses. No, not really, I just wanted to see if you were still with me.

A small portion of the stool sample is transferred to a container with a lid and a special liquid is applied. Here it is shaken gently to mix then transferred to a centrifuge tube. The tube is then placed into the centrifuge machine. Once the tube with the liquid poop mixture is balanced with another tube filled with water the machine is securely closed and started. It will then be set at a specific speed to spin for 5 minutes which causes the denser particles to sink to the bottom and the less-dense particles to rise to the top.

When the centrifuge has finished its spin cycle the centrifuge tube with the poop is then transferred to a holding rack to sit for 15 minutes with a coverslip on top.

The technician then takes the coverslip and places it on top of a microscope slide. The slide is then viewed under a high powered microscope. They are looking for OVA (eggs of mature parasites) and giardia, that may be causing diarrhea.

A fecal smear is also created on a microscope slide and stained with a specific stain that allows clostridial and bacterial imbalances to be identified.

The veterinarian is then informed of the findings, and s/he or she will treat accordingly. By this time you have been waiting about 20 minutes (if the treatment staff were able to finish the fecal float without any interruptions) in the waiting room. Time is up, and the veterinarian will be calling you back in to discuss your results and explain a plan for treatment.

Your pet is then treated accordingly either by the use of antibiotics, probiotics or dewormers. Most dewormers for dogs and cats are administered by tablet form.

If you do have a fractious cat, we do carry ‘Profender’ which is a topical broad-spectrum dewormer. Thus dewormer can be applied to the back of your cat’s neck the same way Advantage or Revolution is applied. For dogs, we use Interceptor Flavour Tablets for puppies and Interceptor Plus for dogs that have signs of tapeworm.

Any dewormers that we administer to our pets either topical or oral tablet have no residual action. Meaning that if your pet is dewormed today, and eats a rodent-infested with worms next week, s/he will not be protected. Dewormers eradicate worms in your pet’s system, but won’t protect for a further infestation, which is why we recommend deworming your cat and or dog with every season change, or approximately four times per year. Puppies and kittens are dewormed more frequently until they are six months of age.

So next time your dog or cat has a case of diarrhea that is not resolving on its own, give us a call at 250-743-3223 come in for a visit with your veterinarian, and we will analyze your dog’s stool (or your cat’s)!

Written by: Meghan Seal, Inventory Specialist/Senior Receptionist



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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 30, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250-743-3223. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock on our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations as long as we have the staff available to maintain the standard practice protocols. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours:
Monday to Saturday: 9:00 am - 5:00 pm

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Mill Bay Veterinary Hospital