We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Dental health is a key component of our pet’s health and should be regularly monitored by both owners and veterinarians. Dental disease affects the majority of animals over the age of 3 years old. Your veterinarian can help you decide how often your pet needs a dental cleaning, and if need be, extract teeth that are no longer healthy. The earlier dental disease is detected, the sooner your pet gets back to having a happy healthy mouth.
At Mill Bay Veterinary Hospital, we offer comprehensive dental cleanings, using our ultrasonic scaler, hand scalers, and polisher. These instruments remove tartar and calculus above and below the gum line and then smooth the surface of the teeth making it is harder for tartar to build up again. Our veterinarians are trained to remove any teeth that are no longer healthy, due to fractures, gingival recession, mobility, etc. We also offer dental radiology to identify any issues that cannot be seen at or above the gum line.
What are signs of dental problems in cats?
Signs of dental disease may include bad breath, decreased food consumption, jaw chattering, and in some cases, the animal becomes head shy.
What is feline tooth resorption?
Feline tooth resorption happens around the bottom of the crown of a tooth when the tooth loses its integrity and the pulp cavity becomes exposed. The pulp cavity of a tooth is where the nerves and blood vessels are. When the pulp is open, it is quite painful, and the tooth needs to be removed.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 30, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250-743-3223. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock on our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations as long as we have the staff available to maintain the standard practice protocols. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Saturday: 9:00 am - 5:00 pm
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Mill Bay Veterinary Hospital