Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
What type(s) of farm animals and services do you provide?
Beef Cows, dairy cows, pigs, goats, sheep, llamas and alpacas, chickens and ducks are included in our Large Animal Veterinarian rotations. We provide consultation for flock and herd health, nutrition, internal and external parasite control, and vaccination programs. Surgical procedure for elective surgery and emergency surgery can be provided at our hospital, or on the farm. Our Large Animal Veterinarians service the Dairy Herds on Southern Vancouver Island for the following: Herd Health, Reproduction Services, and Wellness Consultation. Emergency surgical procedures for Twisted Stomachs, Cesarean Sections, and bloat or elective surgery can be performed by any of our Large Animal Veterinarians.
What about equine services?
Equine Services include consultation for vaccination and wellness programs, internal parasite control, dental health and nutritional consultation. We have the ability to provide lameness exams including x-rays for our equine clients and use referral services as necessary. Pre-Purchase exams are offered to clients purchasing a new horse including x-rays if requested. Surgery for wound repair and other elective surgery can be performed by any of our Large Animal Veterinarians. Please call our hospital for bookings.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday to Saturday: 9:00 am - 5:00 pm
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Mill Bay Veterinary Hospital