Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Here at Mill Bay Vet we often see dogs with behavioural issues. There is a multitude of underlying reasons that can cause behavioural changes, many of which can be found and corrected through proper diagnosis and treatments. If an unwanted behaviour is found to be unrelated to a medical condition, we can refer you to a dog trainer/behaviourist.
How can behavioural counselling help my dog’s behaviour?
Animal behaviour counsellor/trainers can help owners by educating them on the use of positive reinforcement techniques to overcome inappropriate behaviours.
What happens at the initial dog counselling meeting?
A behaviour consultation will involve a one on one conversation with a trainer to discuss the problem behaviours you and your pet are dealing with to get a thorough picture. Your trainer will then provide you with a detailed plan using various strategies to overcome the difficulties.
Will my pet insurance policy cover the cost of dog behaviour counselling?
Each insurance company has their own set of policies and packages. It is best to contact the different insurance providers for information on coverage of behavioural counselling.
What can I expect after the consultation?
You should expect to have a better understanding of what is needed to be done to correct the inappropriate behaviour. Behaviour modification work is an ongoing process and with the appropriate knowledge and training techniques, you will eventually be able to manage problems on your own.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday to Saturday: 9:00 am - 5:00 pm
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Mill Bay Veterinary Hospital