We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

cat services

Cat Euthanasia

Saying goodbye to our cherished family pet is a difficult decision to make, so our end of life procedures are done in a quiet and private room in the hospital. We also offer house call euthanasia where one of our veterinarians and technicians will come to your home to do the procedure. When you are ready to say goodbye, a sedative is administered and allowed to take effect usually about 10 minutes. Once your cat is settled and relaxed the final injection is given. We offer cremation services to look after your pet’s body once the procedure has been completed. Please ask our staff to help with the options available for these services.

When should I consider pet euthanasia?

Please book an appointment to discuss the quality of life with one of our veterinarians.

What is the process for cat euthanasia?

We generally like to sedate a cat before the intravenous drug for euthanasia is administered. The sedation administered intramuscularly takes approximately 10 minutes to take effect. Once your cat is quiet and relaxed we will administer the barbiturate medication intravenously.

Do you do house calls?

Our hospital is happy to schedule home visits for the final farewell of your cherished cat. We understand the difficulty of these decisions and are ready to help. Please call our hospital to discuss these arrangements.

Can you stay with your cat during euthanasia?

We welcome the opportunity to have owners stay with their cats at the time of euthanasia but understand the choice of not attending the procedure.

What is the cost of at home or in clinic euthanasia?

Please call our hospital for prices on euthanasia at home or in the clinic.

Do you offer pet bereavement support service?

We allow our clients and their family the opportunity to stay as long as they like with their cat once the euthanasia procedure is complete. Once you feel ready to leave our staff will follow your instructions for cremation. We offer private cremations where the ashes are returned to the hospital in your choice of a tasteful urn or a group of cremations where your cat is cremated, and ashes are not returned. Some clients do opt to take care of their own cat’s remains, and we are happy to oblige with this request.


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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 30, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250-743-3223. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock on our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations as long as we have the staff available to maintain the standard practice protocols. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours:
Monday to Saturday: 9:00 am - 5:00 pm

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Mill Bay Veterinary Hospital