We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

250.743.3223
Nina Sleik from Mill Bay Veterinary Hospital holding a white, fluffy cat

Nina Sleik

Veterinary Assistant

I was a professional gardener for 20 years and decided I needed a change. I have always rescued cats and subsequently spent a lot of time at the vet where I now work. I became interested in the medical aspect of my cats' care so when I was looking for something else to do, it seemed like a natural transition. I bugged and bugged my boss until she finally hired me (probably just to get me off her back!).

I was a client here for 12 years before I started working here and it was the only place I wanted to work. I started in October of 2013.

I'm always quite fascinated by the surgeries we do. My boss is a gifted surgeon who does surgeries that most vets don't do so we get to see some amazing things. My favourite thing about the clinic without a doubt, my co-workers. They are my family. I love how bright and open it is and how much natural light we have.

Fun fact about me, every morning at 7:00 I run 10km. My first pet as an adult was a gorgeous black and white cat who showed up on my back porch one day. I started feeding him and he became comfortable with me. One morning he showed up with the skin of his lower jaw hanging loose. I took him for his first vet visit and after that we were inseparable. I called him Cat Stevens.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 30, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250-743-3223. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock on our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations as long as we have the staff available to maintain the standard practice protocols. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours:
Monday to Saturday: 9:00 am - 5:00 pm

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Mill Bay Veterinary Hospital